Shipping and handling
We usually need 1-3 days to collect and wrap up your order after receiving cleared payment.
We ship worldwide. The discounted shipping price is providing for wholesale buyers (ordering more than 5 pcs of one item). Please do not hesitate to specify the shipping price for your country, it may differ.
US and Canada - 16-24 days, Australia - 22-26 days, Europe - 14-18 days. Shipping via Russian post (airmail with tracking number).
Please notice: Import duties, taxes, and charges are not included in the item price or shipping price. These charges are the buyer's responsibility. Please check out your country's customs office import rules. If customs will detain the package refunds are not provided.
We offer free shipping for orders over $120 to any country. Your order will be shipping via Russian Post International Shipping as Registered and Valuable parcel, by airmail, to your local post office. You will get tracking number to track the destination of parcel.
Appr. shipping time: 15-40 days
Russian Post International Shipping: Economy & Registered
We suggest this method for small orders. Your packet will be sent by both ground and airmail, to your local post office. You will get tracking number to track the destination of packet.
Appr. shipping time: 15-46 days
Russian Post International Shipping: Registered parcel
We suggest this method for orders with weightover 2 lbs / 1kg. Your packet will be sent by airmail, to your local post office. You will get tracking number to track the destination of parcel.
Appr. shipping time: 5-21 days
Russian Post International Shipping: EMS Registered & Fast
We suggest this method for orders with weight over 4 lbs / 2kg. Your packet will be sent by airmail to your local post office using the fastest way from Russia. You will get tracking number to track the destination of parcel.
Appr. shipping time: 5-21 days.
How we wrap your order up?
What matters to us is how the parcel reaches our customers who live far away. If the order is not properly packaged, the funds may be damaged. Our task is for the order to arrive safe and sound and bring you joy.
To ensure that your order arrives intact, we use bulk foam filler. It is made from the same material from which food trays for meat, vegetables, egg trays, cups for sour cream, noodles and mashed potatoes are made. It is completely safe for nature, does not support self-combustion, does not absorb moisture, it is not interested in rodents, parasites and fungi. It can be recycled and is recyclable just like any other plastic.
After your order is carefully packed in a box with filler, we glue it around the perimeter with tape. Your package is reliably protected from damage and various troubles that may get in its way!
Once your order is registered at delivery company, we will send you tracking number so you can track order destination until you have it in your hands.
For Russian Post:
Go to https://www.pochta.ru/trackingand enter your tracking number in a form.
You can also use any tracking parcels apps or online services, i.e., https://parcelsapp.com/en